Huddle helped Quitch design a future product interface for its education-technology platform and integrate human-centred design into its business for design-led growth.
Customer experience
New Value Creation
Service innovation
Quitch engaged Huddle to understand the diversity and quality of its customer’s learning needs to build a learning app for global scalability. The aim was to empower the Quitch team to design a new future product interface that will improve how people engage with and learn knowledge.
We collaborated with the Quitch team over three months to run two design sprints—a design research sprint and an ideation sprint. The project included co-locating for agile work methods, observational research, collaborating with product engineers on product design, co-creation workshops (ideation) with customers and, finally, low-medium-high fidelity wireframe production through design and user testing.
The final outputs of the project were Design Principles for design-led product development and business strategy; Annotated High-fidelity Wireframes to provide a future product interface and experience design process; and Strategic Recommendations to provide focus and clarity for implementation.
We uncovered three key outcomes for Quitch:
—Interviewed teacher
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