What happens when you put people first?
At Huddle, we use human-centred, qualitative research to dig deep into human behaviour and understand the systemic reasons behind a problem. By taking a broader perspective with our research, we can better understand the whole ecosystem and then design positive experiences, services and strategies that align with real needs.
Together we do the hard work to make life easier for your customers and those you serve. With this approach, we can design meaningful solutions that last.
Our intention is centred around shifting mindsets and fostering creativity so complex problems turn into exciting opportunities with meaningful outcomes.
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"Huddle's style constantly challenged how our business thought and approached the status-quo."
Deirdre Boyle, Head of Go To Market and CVP.
Some areas where we use human-centred design to support you...
Building capability
Culture change
Customer experience
Employee experience
New value creation
Service innovation
Transformation
Start a conversation.
Human-centred design begins with connection. Talk to us about your particular problem and together we'll create the way forward.
Case Studies
Mapping the aged care journey to better support patients and families through the final stages of life.
Arcare
Increasing accessibility, inclusivity and improving the overall service for people experiencing addiction
Western Vic Public Health Network
Voices of Hope: Co-designing an improved family violence system with the Department of Premier and Cabinet.
Victorian Government
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MELBOURNE
+61 3 8376 7575
Huddle Melbourne
Level 4, 45 William St Melbourne, VIC
3000