HCD 101 Designing with people Human-centred facilitation Mentoring Build capability
Designing with people
Spend three days immersed in the principles and practice of human-centred design (HCD). Deep-dive into HCD mindsets, build empathy, meaningfully connect with customers, gain insights, define focus, prototype effective solutions, learn to gain buy-in.
Who is this for?
This course suits the burgeoning human-centred design practitioner. You're committed to learning more about it and applying it in your day to day work practice. Leave feeling pumped and primed to take HCD back to your HQ.
Why do Designing with people?
Answered in 72 seconds
What will you learn?
Day 1: Discovery
Learn human-centred principles and how to navigate complex situations.
Be introduced to mindsets and stances and how they enhance your practice.
Immerse yourself in a design challenge and learn how to research effectively.
Day 2: Possibility
Build awareness of motivations that drive human behaviour and how this impacts on experience and practice.
Deep-dive into empathy.
Enhance your ability to collaborate meaningfully and effectively with people.
Experiment, test and iterate solutions.
Day 3: Integration
Practice the skill of meaningful communication through time-based, team challenges.
Deep-dive into mindsets and how they can shift knowledge, skill and outcomes.
Leave with a plan of action to implement new ways of working into your practice and organisation.
Course details
Designing with people
Duration: 3 days, 9am-5pm
Cost: $2,895
$2,395 (Government/ NFP cost)
What's provided: Worksheets, all materials and snacks.
What to bring: Yourself, energy and an open mind.
September Course
10, 11 & 18 September, 2019
Future Courses
Can't make these dates?
Tools and frameworks
Everyone loves expanding their toolkit. Be introduced to a range of practical frameworks and data capture techniques that spark conversation and consolidate learning. You'll also adopt the mindsets, strategies and experiences that will equip you to lead human-centred design projects and see tangible outcomes.
"Huddle Academy has already changed how I think about and approach my work and people. The learning around mindset was revelatory, and the tools so practical. I've been raving about it to my colleagues and friends. It has given me so much energy, inspiration, and excitement."
Customer Experience Manager
Utilities
Learn by doing
Transformation can only happen through action. We activate your inner designer with practical exercises and group activities. It's fast-paced, intensive and heaps of fun. You'll be amazed at what you can achieve in such a short time.
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+61 3 8376 7575
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